Privacy Policy
Last updated: February 2, 2026
1. Introduction
MLO Calculators Suite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you register for an account or use our Service, we may collect the following personal information:
- Name and email address
- Company name and professional title
- Profile information (logo, phone number, NMLS ID)
- Payment and billing information (processed securely via Stripe)
Usage Data
We automatically collect certain information when you use the Service, including:
- Browser type, device information, and operating system
- Pages visited, features used, and interaction data
- IP address and approximate geographic location
- Date, time, and duration of visits
Calculator and Presentation Data
When you use our calculators and create presentations, we store the input data and calculated results you provide. This may include loan amounts, interest rates, property values, and client names you enter into the tools.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Service
- To process transactions and manage your subscription
- To personalize your experience and deliver branded presentations
- To send you service-related communications (e.g., account verification, updates)
- To analyze usage patterns and improve the Service
- To detect, prevent, and address technical issues or fraud
- To comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We share data with third-party providers who perform services on our behalf, such as payment processing (Stripe), hosting, and analytics.
- Shared Presentations: When you create a shareable presentation link, the presentation data (calculator results, your branding, and client name) is accessible to anyone with the link.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request a copy of your data in a portable format.
- Objection: Object to the processing of your personal data for certain purposes.
To exercise any of these rights, please contact us using the information provided below.
8. Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use the Service. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our Service may contain links to or integrations with third-party websites and services (e.g., Stripe for payments). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
MLO Calculators Suite
Email: support@mlocalculators.com